Terms & Conditions


ByNouck.com is registered with the Chamber of Commerce in Amsterdam

KVK number:  75229455.
VAT  number:  NL860197931B01

The general conditions of bynouck.com apply to all deliveries. When you order, you indicate that you agree with these conditions.

ByNouck.com reserves the right to change these Terms and Conditions.
The Agreement will be subject to those Conditions that were published on the website at the time of concluding the agreement.

Dutch law is exclusively applicable to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.




For the quickest response please use our live chat at the right bottom of our website. Our Customer Service team will be with you as soon as possible. We aim to reply within one hour during European office hours from 09.00-17.00. 


Grote Houtstraat 120A, 2011 ST
Haarlem, the Netherlands


The order is processed after an order has been placed with us via the website. The agreement becomes effective when you place the order by clicking the button: place order. You will receive a confirmation email with an order number. If you do not receive an e-mail, the order will still remain in effect.


The minimum order amount is 15 euros per delivery.


All prices are including 21% VAT and in euros. Prices can be adjusted and apply from the moment of publication on the site. Price changes do not apply to orders that have already been made.


Offers do not automatically apply to repeat orders. Bynouck.com can not be held to an offer if you could have reasonably understood that it is a typo or typo error.


Bynouck.com guarantees that the articles meet the specifications as stated on the website.


We offer a variety of payment options for your convenience

Easy and secure online shopping with,

Sofort Banking,


The value can be used as payment toward orders from our online and brandstore. Our customers receive a special and unique code towards e-mail or written on a designed card. The code can be used at the checkout to redeem its value.


The shipping costs of orders by individuals are free over € 100,- | Track and Trace code included

The shipping costs for wholesale companies are free from € 500,- . The shipping costs depend on the rates per country.


Orders can be guaranteed by the mailbox if it meets the requirements that PostNL sets to letterboxes. It means that the free opening of the slot must be at least 265 mm long and 33 mm wide. If there is a space behind the insertion slot where the post may fall, its dimensions must be at least 270 mm x 150 mm x 380 mm (W x H x D).
It is possible that the order is delivered in multiple packages so that they can be delivered at home.
Orders outside the Netherlands are sent by parcel post, unless the order fits into one letterbox package.

Discount codes

Thank you for using one of our discount codes to enjoy an exclusive discount on your purchase. To ensure a smooth and enjoyable shopping experience, please take note of the following terms and conditions:

* Please note that the discount codes shown on our website are not valid on our new collections.

Eligibility: The discount code is applicable to eligible products or categories as mentioned in the promotional offer and here. Some exclusions may apply, such as clearance items/items that are already in sale or certain collections. 

Please note that our discount codes cannot be applied to the following items: gift wrapping, extra gift pouch, collection box, gift box, and gift cards.

The following codes are not valid on our newest collection:

Usage: The discount code can typically be used once per customer or per transaction, unless otherwise specified. Codes are non-transferable and cannot be combined with other promotions, unless explicitly stated.

Redemption: To avail the discount, enter the code during the checkout process on our website. Please ensure the code is entered correctly, as codes are case-sensitive.

Non-refundable: Discount codes cannot be applied retroactively to previous purchases. They are valid only for new purchases made during the promotional period.

No Cash Value: Discount codes hold no cash value and cannot be exchanged for cash or credit. They are solely intended for use as a promotional offer on eligible products.

We hope these terms and conditions help clarify the usage and benefits of our discount codes. If you have any further questions, please don't hesitate to contact our customer service team for assistance. Happy shopping and enjoy your exclusive savings!

Wholesale customer

Your order will be prepared for you after receiving the payment. After 2 max 3 weeks your order will be shipped.

We ship your package internationally by PostNL. The international delivery duration varies per country. You can check them here. We are not responsible for the rights, taxes and other import charges and costs.



If you are not satisfied with one or more of the ordered items, you can return the article or articles. Earrings can unfortunately not be returned or exchanged due to hygienic reasons. You can only return the item or items if the item is undamaged and unworn. The delivery note must be enclosed. You must return the return shipment sufficiently franked. You may exchange the item for the same amount.

Include the RETURN FORM – BY NOUCK when returning.


For a return shipment insert the  RETURN FORM – BY NOUCK
You must return the return shipment sufficiently franked.

Return address:
Gierstraat 73, 2011 GC
Haarlem, the Netherlands

Bynouck.com reserves the right to refuse returned items if the conditions mentioned under return shipments and exchanges are not met.


For a exchange shipment insert the  RETURN FORM – BY NOUCK
You must return the return shipment sufficiently franked.

Return address:
Gierstraat 73, 2011 GC
Haarlem, the Netherlands

When the article or articles meet the requirements as mentioned above under the header returns or exchanges, you will receive a voucher with which you can place an order again.

Bynouck.com reserves the right to refuse returned items if the conditions mentioned under return shipments and exchanges are not met.


No photograph may be reproduced and / or published, by means of print, photocopy, photo from photo, microfilm, digital or in any other way without prior written permission from bynouck.com
If you use any photo from this website without prior written permission, you will be ordered to discontinue the use and a claim will be submitted to you.


For direct or indirect damage caused by an article supplied by us, the liability is limited to an amount equal to the selling price of the relevant article


If bynouck.com can not fulfill its obligations due to force majeure then the obligations will be suspended for the duration of the force majeure situation. After 30 days the buyer and / or seller have the right to dissolve the agreement, without the right to compensation. Force majeure means: all shortcomings that bynouck.com can not be charged.

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